Errors

In this guide, we will talk about what happens when something goes wrong while you work with the API. Let's look at some status codes and error types you might encounter.

You can tell if your request was successful by checking the status code when receiving an API response. If a response comes back unsuccessful, you can use the error type and error message to figure out what has gone wrong and do some rudimentary debugging (before contacting support).

Before reaching out to support with an error, please be aware that 99% of all reported errors are, in fact, user errors. Therefore, please carefully check your code before contacting Ark support.

Status codes

Here is a list of the different categories of status codes returned by the ArkProject API. Use these to understand if a request was successful.

  • Name
    2xx
    Description

    A 2xx status code indicates a successful response.

  • Name
    4xx
    Description

    A 4xx status code indicates a client error — this means it's a you problem.

  • Name
    5xx
    Description

    A 5xx status code indicates a server error — you won't be seeing these.

Error types

Whenever a request is unsuccessful, the ArkProject API will return an error response with an error type and message. You can use this information to understand better what has gone wrong and how to fix it. Most of the error messages are pretty helpful and actionable.

Here is a list of the two error types supported by the ArkProject API — use these to understand what you have done wrong.

  • Name
    api_error
    Description

    This means that we made an error, which is highly speculative and unlikely.

  • Name
    invalid_request
    Description

    This means that you made an error, which is much more likely.

Error response

{
  "type": "api_error",
  "message": "No way this is happening!?",
}